23M — Customer Preferred Package 23M. This code identifies a factory option package or special-edition equipment group. Browse Sales Code codes →
I asked the parts department about 23M on my 2016 Chrysler 300, but they could not give a clear answer. The decoder lists “Customer Preferred Package 23M. This code identifies a factory option package or special-edition equipment group” What vehicle details are needed to resolve the meaning correctly?
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That code should be read as a factory configuration identifier, not necessarily a guarantee of a separate dashboard control. Some equipment operates automatically or is bundled with another system.
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I have seen this on a similar Chrysler 300. The basic description was correct, but one related feature was part of a separate package. I would not assume the code includes every item mentioned in marketing material.
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A clear photo of the build label, VIN report, and the relevant component would help. Do not post the full VIN publicly; the last eight characters are normally enough for a parts-counter discussion.
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That code should be read as a factory configuration identifier, not necessarily a guarantee of a separate dashboard control. Some equipment operates automatically or is bundled with another system.
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If you are documenting the vehicle, save both the original wording and the readable explanation. That preserves the factory terminology while making the record understandable later.
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My experience has been positive, but the benefit depends on how the vehicle is used. I would treat 23M as confirmation of the configuration, then evaluate whether that equipment matters for your driving.
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On these vehicles, similar descriptions can use different codes because of supplier changes or package combinations. The code itself is useful, but the VIN-specific parts catalog is better before ordering anything.
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